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Client Rights & Responsibilities

VMC Dublin SignVeterinary Emergencies

If your dog or cat experiences a medical emergency during normal business hours, we suggest you call your family veterinarian first. If they are closed or advise you to visit our emergency room, you do not need an appointment and we are open 24 hours a day. It is always a good idea to call prior to arrival – 614.889.8070.

Specialty and Referral Services

After your veterinarian gives you a referral to the VMC at Dublin, please call 614.889.8070 to schedule an appointment. To help us prepare for the first visit, your veterinarian will send over related medical records and you may be asked to bring X-rays or other test results along with your pet.

Following a complete physical examination, you will be presented with a treatment plan for your pet, which may include additional diagnostic tests. A thorough explanation of all treatment options will always be provided with our recommendations. Rest assured we will involve your family veterinarian as part of your pet’s health care team while your beloved companion is in our care. We are committed to help guide you through the process and empower you to make decisions that are right for your pet. We are caregivers and animal lovers too.

Payment Options

All oupatient fees are due at the time of service. If your animal is admitted (inpatient), a payment of 60% of the high end of the estimated fees will need to be made prior to admission. We accept cash, checks, Discover, Visa, MasterCard, and American Express. We are sorry, but we do not accept Care Credit.

Client Financing

Client financing options are available

For more information on any of our services, please ask your family veterinarian or give us a call.