Preparing for Your Visit

Quick links to required paperwork - Please note the VMC will no longer be accepting faxes of records and documents.

Preparing for Your Visit

  • Please complete our behavioral history questionnaire with as much detail as possible. It’s helpful to have information from more than one household member because different people may have different experiences with the pet.

  • Please complete, sign, and submit the registration and consent forms.

  • We request that you ask your veterinarian to send us your pet’s complete medical record. Health history is a crucial piece of our assessment and influences our treatment choices, therefore, we need medical notes and lab results not just a vaccine certificate or history line items/receipts. Records can be submitted via referral portal or emailed to the service directly.    

  • All paperwork must be complete and received in order to schedule an appointment or to be put on the cancellation list, please submit by email ( Please note we are unable to utilize .pages documents or jpegs, only pdfs and word documents will be accepted by email. Printed documents can be scanned to a pdf using one of the many free scanning apps available on your cell phone.

  • In order to make the most of your time with the clinician, videos you would like included in your consultation must be sent in advance for evaluation and will be reviewed by the clinician prior to the appointment. Ideally, videos will be sent directly via email. If you are unable to email, we can access direct links to iCloud, Google drive, or YouTube. 

  • Before your appointment, your clinician will review all submitted materials related to your pet's behavioral health. 

  • Only two adults can attend the consultation, with any additional people participating by Zoom video or telephone. Medical masks are encouraged upon entering the Veterinary Medical Center for the added safety of our clients and team members, especially if you are ill or have been exposed to COVID-19 or the flu.

  • For your safety and the safety of your dogs, we require that you have one adult per dog in attendance so that each dog may be appropriately managed during the appointment.