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Changes coming to pet loss hotline

The Companion Animal Listening Line (CALL) at The Ohio State University College of Veterinary Medicine was one of the first pet loss support lines offered in the country. The service offered counseling to people who were grieving the loss of a pet and provided training to veterinary students who wanted to learn more about communication with clients during difficult times in their lives. Improved communication classes are now a required part of the DVM curriculum in the college. As a result, fewer students are taking the class. In addition, fewer clients are using the service, thanks in part to new resources available on our web page:

This service is now duplicated at many other universities, as well as private agencies. Because of the decline in usage and new resources now available, the hotline will be discontinued effective May 31. ”I am confident that clients will continue to be served through our other resources,” says Joelle Nielsen, program coordinator for Honoring the Bond.

Other hotlines are still available for those in need, including:

ASPCA Pet Loss Hotline: (877) 474-3310
University of Illinois C.A.R.E Pet Loss Helpline: (877) 394-2273


About the College of Veterinary Medicine at Ohio State

Founded in 1885, The Ohio State University College of Veterinary Medicine is ranked fifth in the nation and includes more than 1,000 faculty, staff and students in the Departments of Veterinary Biosciences, Veterinary Clinical Sciences, and Veterinary Preventive Medicine. The Veterinary Medical Center is one of the largest specialty referral centers in the world, with more than 35,000 farm, equine, and companion animal patients each year. A nationally-recognized ambulatory practice and teaching unit in Marysville, Ohio provides farm animal experience to every veterinary student, and the Food Animal Health Research Program in Wooster, OH focuses on detection, control, and prevention of disease. Located on the only campus in the country with a comprehensive medical center offering seven health sciences colleges, we admit up to 162 veterinary students per class, and offer a new comprehensive graduate program in Veterinary and Comparative Medicine as well as a unique Master’s degree in Veterinary Public Health, in partnership with the College of Public Health.   


Last updated: 

Thursday, May 17, 2012 - 4:57pm