TEMPORARY RELOCATION OF SERVICES
Beginning Monday, February 29, 2016, all behavior appointments will be seen at the Ohio State University Veterinary Medical Center(VMC)-Dublin location at 5020 Bradenton Avenue, Dublin, OH 43017. For map and directions, click here.
This temporary location has plenty of parking and a separate entrance for your pets. To schedule an appointment, please continue to call our main line, Monday through Friday, at 614-292-3551.
Upon arrival at the Dublin facility, please call the VMC-Dublin at (614) 889-8070 to alert the front desk of your arrival. A behavior service team member will greet you and bring you and your pet through the private entrance.
All behavior services will need to be paid by check or credit card. NO CASH transactions will be accepted. We apologize for any inconvenience this may cause.
If you have questions, please email the behavior service at OSUVET.BehaviorMedicine@osu.edu
Services at the VMC-Dublin location will continue until early 2017, to allow for construction of our new space in the campus VMC location. This construction is part of the overall VMC Enhancement & Expansion project.
- Our Services
- What to Expect
- "Head Start" - Problem Prevention Consultations
- Scheduling an Appointment
- Honoring the Bond
- Articles of Interest
Problem Behavior Consultations
Are you experiencing a behavior problem with your pet? The Behavioral Medicine Clinic offers services to owners of companion animals with behavioral issues, including, but not limited to, human-directed aggression, inter-pet aggression, separation anxiety, inappropriate elimination, fears, phobias, compulsive behaviors, and cognitive dysfunction. We are experienced in addressing the behavior problems of dogs and cats and the concerns of their families.
We welcome the opportunity to meet you and your pet, and to help you understand their behavior and improve your life together! Please email the Behavioral Medicine Clinic OSUVET.BehaviorMedicine@osu.edu if you have questions about the clinic or your upcoming appointment.
Please note that behavioral advice cannot be given via email before your appointment; a doctor-patient relationship must be established first.
The behavioral medicine clinic is headed by Dr. Meghan E. Herron, a veterinarian who has completed a residency program in veterinary behavioral medicine. Dr. Herron earned her veterinary degree from The Ohio State University College of Veterinary Medicine and completed her residency at the University of Pennsylvania School of Veterinary Medicine. Dr. Herron also has extensive experience working with shelter and rescue animals in both the Columbus and Philadelphia areas. Dr. Herron will work directly with you and your pet on training and management at your appointment and continue to guide you through close follow up beyond your appointment.
View podcasts of Dr. Herron on All Sides with Ann Fisher:
Dr. Lilly is a native of Colorado though she received her DVM from University of Wisconsin-Madison. She returned to Colorado where she practiced preventive and urgent care for four years. Joins the Ohio State University as a Resident in Behavioral Medicine, following an internship with the University of Pennsylvania School of Veterinary Medicine. There she split her time between hospital cases and a partnership with Francisvale Home for Smaller Animals. Her background in preventive care service has driven an interest in preventive behavior learning, as well as student, client, shelter, volunteer and public education. She will work directly with you and your pet on training and management at your appointment and continue to guide you through close follow up beyond your appointment.
Before your appointment
- Please complete our behavioral history questionnaire with as much detail as possible. It’s helpful to have information from more than one household member because different people may have different experiences with the pet. Additionally, we request that you ask your veterinarian to send us your pet’s medical record. This paperwork should be returned AT LEAST THREE TO SEVEN DAYS before your appointment, either by email (OSUVET.BehaviorMedicine@osu.edu), fax (614-292-1454) or mail (see bottom of page for address). Submitting requested records and paperwork before your appointment is very important - You will receive a $20 discount for on-time submissions. Before your appointment, your clinician will review the behavior history form completed by you and your pet’s medical record.
- Please consider bringing as many members of your household to the appointment as possible, so that they can hear the clinician’s diagnosis and recommendations, and ask any questions they may have.
- For your safety and the safety of your dogs, please have one adult per dog in attendance so that each dog may be appropriately managed during the appointment.
At your appointment
- Your clinician will spend time with you and your family to gather more information in order to refine the treatment plan and tailor it to your family and your pet. She will also observe your pet to gain a more accurate impression of his behavior problem. Once she has a clear picture of the problem, she will discuss diagnosis and prognosis, as well as safety, management and behavior modification. In some cases, your clinician may recommend medication to augment your pet’s training regimen.
- A physical exam will be done on your pet whenever possible. Any medical problems that may be contributing to their behavior problem will be discussed with you.
- During the appointment, no one will do anything to provoke or frighten your pet; it is not necessary for us to observe aggressive behavior in order to understand the problem. We will supply toys and treats where appropriate for your pet and you are welcome to bring their favorite treats from home. We will try to accommodate special diets when necessary.
- There may be veterinary students observing and they will participate in the interview.
- You will be provided with a detailed, written summary of the diagnosis, behavior modification, training, and management plan for your pet’s behavior problem. A copy will be faxed to your primary care veterinarian.
- We can make treatment plan changes (including medications, training and management) for up to three months after your appointment. We request that you contact us by e-mail with an update at 10 days, 30 days, and 60 days after your appointment; we will reply to email or phone concerns about your pets management within 48-72 hours.
- After three months any changes to the treatment plan, including medication changes, will need to be assessed at a recheck appointment. If no changes are necessary, we can continue to refill medications for up to six months following your appointment. A recheck appointment is necessary for prescription renewal after six months. This ensures that your pet will be given the best care possible. You have the option of having your primary care veterinarian take over prescription responsibilities.
- Please alert your clinician by email when you are in need of refills. We will arrange for refills within 72 hours. Because most pharmacies require 48 hours to process refills, please contact your clinician 5-7 days in advance to ensure there will be no gaps in your pet’s medication regimen.
An initial appointment for a dog usually lasts 2 to 3 hours, for a cat, 1 to 2 hours. If two or more pets are involved, or if the behavior problem is complicated, it is likely to last longer.
Decades of research has shown that the early months of an animal’s life are the most critical as far as shaping desirable adult behavior. In order to blossom into the loving and secure pet that you desire, puppies and kittens need to be exposed to people, animals, environments, and training in an appropriate fashion before they are 4 months of age. Head Start appointments provide information and basic training recommendations for puppy and kitten owners.
Who qualifies for a "Head Start" consultation?
- Puppies under 16 weeks of age
- Kittens under 16 weeks of age
- Select newly-adopted shelter dogs and cats of any age
- Appointment is scheduled within one week of adoption-- adoption certificate required for verification
- Please note: a "head start" is a preventive appointment
- No known behavioral concerns can be addressed in the shorter "head start" appointment and a full behavioral assessment will be recommended
You can schedule an appointment by calling the client line Monday through Friday at 614-292-3551. Afternoon, evening, and Saturday appointment hours are occasionally available to accommodate most schedules.
If you are faced with making difficult decisions regarding your animal with behavior issues, please click here for additional support. You may also receive emotional support from our Veterinary Social Worker with the Honoring the Bond program.
- Environmental Enrichment for Indoor Cats
- Advances in Understanding and Treatment of Feline Inappropriate Elimination
- Survey of the use and outcome of confrontational and non-confrontational training methods in client-owned dogs showing undesired behaviors
- Additional recommended reading