Externs are typically 3rd or 4th year veterinary students that have a strong interest in the care of nontraditional pets. Externs are expected to spend a 4-6 week rotation at the hospital but exceptions may be made for shorter or longer stays. Externs are ancillary positions to the hospital’s veterinarians, technicians, and customer service staff. The externs will assist the doctor and technicians with a patient during the taking of a medical history, examination, diagnosis, and treatment phases. The externs will help maintain the veterinary
facilities, equipment, veterinary records, and supplies. They also assist in the care of boarding animals. The externs are expected to participate fully in all aspects of patient care under the supervision of the hospital staff. The hospital is open 7 days a week with some
evening hours. Externs are expected to work 45+ hrs/week. Externs that stay for under 4 weeks are expected to work 6 days/week. Externs that stay 4 weeks and longer are expected to work 5 days/week. The extern may be terminated at any time, with or without cause, and without notice by
the practice owners.
Associate Veterinarians and special expertise available
exotic pet medicine.
Dr. Jay Johnson has 15 years of experience in exotic pet medicine.
Additional, there are certified technicians on staff.
• Currently enrolled in veterinary school as a junior or senior with prior experience in a clinical setting
• AVMA PLIT Insurance for externs
• Preference given to students with demonstrable experience in the
fields of exotic animal husbandry, medical care, or natural history.
• Minimum of 18 years old.
• Genuinely enjoys working with animals and is able to deal with them even when they are stressed, ill or in pain.
• Can stay calm and efficient during a medical crisis.
• Methodical and detail-oriented. Good administrative and organizational skills.
• Not offended by coarse language (e.g., curse words, scatological references, ribald humor).
• Is well-spoken and approaches his/her job duties in a mature good-humored manner.
• Is experienced in the teamwork approach and works well with all levels of hospital team members.
• Excellent client communication skills.
• Physical Effort and Medical Standards: Work requires lifting and
carrying animals and equipment up to forty (40) pounds (will be assisted
by other staff members in lifting items over 40 pounds). Walks or
stands for extended periods of time; frequently works in a bent
position. No impairment of sight, smell, hearing, touch, balance and
agility of movement which might interfere with ability to work. No
allergies to plants or animals which might interfere with ability to
work. No immunocompetence issues which might interfere with ability to
• Working Conditions: May be exposed to: unpleasant odors; loud
harsh noises; zoonotic and other contagious diseases; animal feces;
animal urine and other bodily fluids; animal dander; potentially
dangerous and unpredictable animal species; dust; potentially dangerous
chemicals (including but not limited to acid fast stain, Gram stain,
cytology stains, polyvinyl alcohol, ammonia, chlorine bleach, quaternary
ammonium compounds, Cidex and related gluteraldehyde products, and 10%
buffered formalin); potentially dangerous drugs (including, but not
limited to, opioids, chloramphenicol, and occasional waste gas such as
isoflurane and sevoflurane); radiology equipment (produces x-ray
radiation); potentially dangerous machinery; etc. Frequent use of
protective clothing (i.e. goggles, masks, gloves, gowns) is required.
CREDITS & WAGES
Externs will receive credit only if their school has approved the
program. The extern is responsible for coordinating any paperwork that
must be completed for the school’s requirements. No wages are paid to
externs and no housing is provided. The extern is an “at will” position
and may be terminated without notice by the practice owners with or
1. Quality compassionate care and service to patients, clients, and
coworkers with prompt resolution of problems, concerns, and conflicts.
2. Conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks.
3. Provide direct assistance to veterinary staff as requested during
the performance of all veterinary procedures. Can assist the
veterinarian in medical, surgical, and dental procedures; prepares
patients for surgery; administers anesthesia; monitors patients during
surgery and recovery; administers fluids and other medications ordered
4. Assists with initial patient assessment: a) Obtain appropriate
histories on incoming patients; b) Obtain and record vitals on incoming
patients (e.g., weight, temperature where appropriate, pulse,
respiration); c) Triage emergency patients and assess if a doctor is
needed immediately or if the patient is stable and able to wait; d) Can
perform emergency procedures such as control of bleeding, opening
airways, and resuscitation procedures.
5. Maintain SOAPs on all patients as part of externship documentation.
6. Legibly keep accurate medical records in accordance with hospital policy.
7. Obtain appropriate diagnostic samples and perform clinical
pathology procedures as directed by doctor including but not limited to
hematology and serum/plasma chemistries (e.g., manual WBC counts,
leukocyte differentials, PCV & TS, dry chemistry analyzer, I-stat,
etc.), microbiology (e.g., plating cultures, DTM, etc.), parasitology
(e.g., direct, float, acid-fast, Gram stain, skin scrape, etc.),
urinalysis, and cytology. Maintains files of lab test results and
ensures that rests results are recorded accurately in patient records.
8. Can effectively restrain pets without inflicting injuries.
9. Administers treatments to out-patients and hospitalized patients
as directed including SQ, IM, IV, and PO medications, catheter
placement, IV pumps, etc..
10. Perform certain fee-based procedures under doctor’s direction
(e.g., nail trims, beak trims, wing trims, subcutaneous fluids,
11. Monitors anesthetized animals during procedures, operates anesthesia and monitoring equipment.
12. Feeds, cleans and provides supportive care and record keeping
for hospitalized animals as necessary. Knows common disease states and
can alert veterinarians when signs change or when concerns arise about
13. Understands the importance of a clean, sanitary, and orderly
facility and does not hesitate to clean or organize as part of a normal
work day. Specifically responsible for maintenance of exam rooms,
treatment areas, and boarding or patient wards. Identifies maintenance
needs of equipment and facilities.
14. Create a comfortable atmosphere for the client to learn about
the proper care of their pets. Educate the client by advocating proper
husbandry, training, diagnostics, and treatments, and answering their
questions. Direct client to veterinarian where appropriate. Can explain
necessary follow-up and home care for patients. Where appropriate,
encourage client to purchase dry goods (e.g., books, ultraviolet bulbs,
15. Can discharge patients based on the veterinarian’s orders,
ensuring that patients are well groomed and in a medically appropriate
16. Understands usage, dosage, and common side-effects for commonly
used prescription drugs and can readily explain them to the clients.
17. Can effectively position for and take diagnostic radiographs,
develop films, and maintain radiographic files. Can prepare a patient
and the machine for an ultrasound procedure.
18. Periodically review website and other educational materials for
relevance and accuracy of information presented. Develop new materials
based on client wants and needs.
19. Records and relays messages to department personnel.
20. Other duties as assigned.
1. Complete any paperwork required by the school.
2. Create two care sheets ( 500 words or less) on subjects approved
by Dr. Wright that are suitable for publishing on the hospital’s
3. Maintain a positive and productive working relationship with all hospital staff.
4. Leave knowig more about exotic pets than when you arrived!
Kevin Wright is direct supervisor. Student will have 40 to 50 hrs a
week with direct and free access to both veterinarians with
approximately 2/3 of the time spent with Dr. Wright and 1/3 with Dr.
Johnson. This ratio may vary based on the doctors' schedules.
The Veterinary Technician Manager and Customer Service Manager also serve as supervisors since this externs.
Mesa, AZ 85201